How does historical backfill work?
When you connect Garmin, Coros, Wahoo, Suunto, Polar, Apple Watch, Zwift, Strava, Rouvy or Hammerhead, augo also pulls in your last 30 days of activities, usually within an hour. You don't have to do anything. Need more than 30 days? We can go back up to five years for every source except Garmin, which is limited to 30 days — just ask through the feedback button in the app.
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What you get by default
The moment you connect a device or app, augo starts pulling in the activities you did in the 30 days before connecting. You don't need to do anything — they arrive on their own, usually within an hour.
This gives your coach a recent picture of your training from day one, rather than starting from an empty calendar.
Every source works the same way. There is no device that starts from an empty history.
Going back further: up to five years
If 30 days isn't enough — say you're starting with a new coach who wants to see a full season — we can pull in up to five years of history from Coros, Wahoo, Suunto, Polar, Apple Watch, Zwift, Strava, Rouvy or Hammerhead.
Garmin is the exception. Garmin only lets augo import the last 30 days, so we can't go further back for it. If your older Garmin sessions also reached Strava or another connected source, we can pull them in from there instead.
Either the athlete or the coach can ask. Use the feedback button in the augo app and tell us which athlete, which device or app, and how far back you'd like to go. We trigger the import on our side and let you know when it's done.
If the last 30 days haven't appeared
Give it an hour after connecting. If your recent activities still aren't showing, use the feedback button in the augo app and tell us which device or app you connected and roughly when. We'll check the connection and re-run the import.
If your Garmin has been connected for a while and no history came in, the connection needs renewing. It was authorised before augo could ask Garmin for your past activities, so it doesn't carry that permission. Connect Garmin again from the augo app, approve what Garmin asks for, and your last 30 days arrive as usual. There is more on this in which devices and apps does augo integrate with?
Related questions
How far back does augo import my activities?
30 days by default, for every source augo connects to — Garmin, Coros, Wahoo, Suunto, Polar, Apple Watch, Zwift, Strava, Rouvy and Hammerhead. Every source except Garmin can go back up to five years on request through the feedback button in the app. Garmin is limited to 30 days.
How long does the backfill take?
Your last 30 days usually appear within an hour of connecting. If they haven't after an hour, tell us through the feedback button in the app and we'll re-run it.
Can my coach request my history for me?
Yes. Either the coach or the athlete can ask through the feedback button in the augo app. Say which athlete, which source, and how far back — up to five years for any source except Garmin.
Why are there no old activities from my Garmin?
Almost always because the connection predates augo's Garmin history import, so it was authorised without permission to read your past activities. Connect Garmin again from the augo app and your last 30 days will come in. Garmin history is limited to 30 days.
Can I get more than 30 days from Garmin?
No. Garmin limits history imports to 30 days. If your older sessions are also on Strava or another connected source, we can pull them in from there — ask through the feedback button in the app.